Frequently asked questions
The questions that usually hold up a quote — answered up front.
How do I request a quote?
Use the Request a Quote page and include the product, size, quantity, deadline and any installation needs. A site address helps for signs.
What file types do you accept?
Vector PDF, AI, EPS and SVG are preferred for logos and scalable graphics. High-resolution PNG or TIFF can also work — see our artwork guidelines.
Do you provide graphic design?
Yes. Design and production setup can be included, and design fees are credited when you build with us.
Do you install signs and graphics?
Yes — our own ticketed crews install signs, windows, walls and vehicle graphics. Exterior installs start with a site survey.
How long does production take?
Print is often 2–4 days; banners 3 days; vehicle wraps about two weeks; illuminated signs 3–6 weeks plus permit time.
How is pricing determined?
Size, material, quantity, finishing, artwork and installation. We give fixed quotes, not ranges, once we have the details.
Do you deliver?
Yes — delivery across Calgary is available, or pick up from our shop.
What areas do you service?
Calgary and nearby communities including Airdrie, Cochrane, Okotoks and Chestermere. Wider Alberta by project.